Privacy Policy

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
  • Log Files: Files that track actions occurring on the Site, collecting data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we may use third-party services to power our online store and analytics (e.g., Shopify, Google Analytics). You can read more about how Shopify and Google Analytics use your Personal Information. You can also opt out of Google Analytics here.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. To learn more about targeted advertising, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 14.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [your email address] or by mail using the details provided below.

Commitment You Can Count On

Our Commitment to Quality and Reliability

At Copier Pro Solutions, quality and reliability are the cornerstones of our business. We understand that efficient document management is critical to your operations, which is why every machine that leaves our facility has passed rigorous testing and reconditioning processes. Our commitment to excellence means you can trust that your copier will deliver consistent, dependable results, helping your business run smoothly day after day.

Affordable Excellence for Every Business

Our mission is to make the highest quality office technology accessible to businesses of all sizes. By focusing on off-lease and recall equipment, we’re able to offer premium machines at prices that make sense for your budget. We pride ourselves on transparent, affordable pricing with no hidden fees, so you can plan and invest in your office technology with confidence.

Unparalleled Customer Support, 24/7

Customer support is a key part of what sets Copier Pro Solutions apart. We provide comprehensive, 24/7 support so that you’re never left without help when you need it most. Our knowledgeable team is ready to assist with installation, troubleshooting, maintenance, and emergency repairs, ensuring that your copier continues to perform reliably. With us, you have a partner who is always just a call away.

Decades of Expertise at Your Service

Our team’s expertise is unmatched, with decades of hands-on experience in copier technology and office solutions. We take the time to understand your unique needs and recommend the best machines for your workflow. By staying current with the latest industry developments, we ensure that our clients benefit from both proven reliability and modern features.

Your Satisfaction, Our Top Priority

At Copier Pro Solutions, your satisfaction is our top priority. We are proud of our 100% customer satisfaction and repeat business rates. Our clients return to us again and again because they know they can count on our products, our service, and our dedication. When you choose Copier Pro Solutions, you’re choosing a company committed to delivering exceptional value, expert support, and complete peace of mind.